Healthskouts Insights

We regularly write about the new innovations we discover and the insights we come up with through our analytical and creative work. You can find our posts here or subscribe to our newsletter. Our CEO, Koen Kas, has also written pivotal books in the field, including most recently “Your Guide to Delight”.

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hospitals

Delighting Patients in Day Surgery

Day Surgery is rapidly becoming the default pathway for elective surgery, but in the pursuit of hyper efficiency it is crucial that hospitals keep the patient journey central to the structuring of their operations.

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Insights

Your Guide to Delight

Please never write a vacancy for Chief Digital Officer. Or for VP or disruption. One function you need however. Distributed throughout your team. A Chief

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